legal notice and Terms and conditionsThe web site annakaszer.com will not share or sell the customer information you will provide us. Summary : 6) Right of cancellation during
cooling-off period:
between, on
one hand, the SARL MOIRA, registered
with the RCS of Paris Siret number
381 149 830 000030 Registered
office at 15 place des Vosges 75004 PARIS Surnamed “Anna
Kaszer” Telephone
01.42.71.51.10 and, on the
other hand, the persons wishing to make a purchase via Anna Kaszer's web site
www.annakaszer.com below surnamed " the user ". These
general terms of sale apply to all orders on the Site. These terms are subject
to modification and updates; accordingly, the terms applicable to products
orders by customers are those applicable on the date of the order. These
general terms of sale are governed by the laws of France, save for any
mandatory provisions to the contrary under the Rome Convention on the law
applicable to contractual obligations of June 19, 1980. ·
To
be a customer of the Site you must be a consumer, of legal age and with full
legal capacity. ·
Customers
must, upon placing their first order on the Site, open a customer account and
complete an order form containing certain mandatory fields in order for their
product order to be processed by Anna Kaszer. ·
The
information you give to Anna Kaszer when opening your customer account or upon
any order you may place must be complete, accurate and up to date. We may, if
applicable, ask you to confirm – by any means – your identity and the
information given. ·
Anna
Kaszer collects personal data on the Site. Such data is required for processing
orders and may be communicated, in whole or in part, to our service providers
involved in fulfilling the order. ·
Customers
are informed that such personal data is also collected by bodies in charge of
analyzing orders and fighting against credit card fraud. ·
The products offered for sale are those featured on the Site. Anna Kaszer makes
every effort to accurately present and describe the products, subject to
technical constraints and in accordance with the highest standards on the
market. It is, however, possible that the Site may contain minor errors,
which you recognize and accept. In the event of any non-compliance of the
product delivered with its description on the Site, Anna Kaszer agrees to
remedy such non-compliance: you may either exercise your right of cancellation,
or else implement our warranty of merchantability. ·
If
the products ordered are no longer available, Anna Kaszer will inform the
client by e-mail as promptly as possible and one equivalent model will be
propose. . The printed canvas which constitutes our summer bags, is a material which wears out naturally. This one can show himself in the change of the color or the appearance of the small irregularities in the weft. · The steps: The acceptance of orders placed on
the Site is subject to compliance with the procedure set up by Anna Kaszer.
This takes the form of a series of succeeding screen pages indicating the steps
to be taken by customers to validate their order. You will have the possibility, before final
validation of your order, to verify your order details and the total price, and
to correct any possible errors, before confirming it and expressing your
acceptance. · Verification of the order: Anna Kaszer are entitled to refuse any order
made by a customer with whom a dispute exists in connection with the payment of
a former order as well as any order that is not compliant with these general
terms of sale. In such
cases, Anna Kaszer will inform the customer by phone or by e-mail. Unless the
customer contacts us to correct the error or the non-compliance with these
general terms of sale, we reserve the right not to process the order. · Order
confirmation Once you have validated your order, Anna
Kaszer will promptly confirm receipt by sending you an e-mail to the address
provided to us. In that aim, you formally accept the use of e-mail by Anna
Kaszer to confirm the content of your order. This
confirmation e-mail will include all of the information provided by you, as
well as the accepted price and terms of payment with an indication, as the case
may be, of any possible difficulties or reservations in respect of the order.
For each product, you will also receive, upon delivery, written confirmation of
the price paid and of the shipping costs applicable to you. However, for orders placed on the Site, it is
recommended that you also keep a copy (in electronic format and/or in paper
format) of the details in connection with your order (for example, the
confirmation e-mail sent by Anna Kaszer). 4) Price and payment conditions ·
The prices displayed on the Site are in Euros,
VAT included, shipping excluded. The prices
invoiced to customers are those applicable on the date of the order. Customers
are solely liable and accept liability for the payment of any such costs for
the entry of the products ordered into the territory of delivery. · Payment of the total price of the products and
shipping costs may be made by credit card. For payments by credit card, the
customer must be the holder of the credit card used, access a dedicated space
made available by a banking establishment which ensures the security and
recording of the payment order. Payments by
check are not accepted. · Customers are informed that, out of a concern
with fighting Internet fraud, a check will be carried out with the competent
banks and credit card companies via the Ogone S.A. system. Ogone · If, for
whatsoever reason (opposition, refusal by the issuing center, etc.), it is not
possible to debit the amounts owed by you, your order will not be registered by
Anna Kaszer. ·
Anna Kaszer will make delivery to the address
you give in your order, it being specified that this must be your place of
residence or that of any other individual of your choice residing in one of the
following territories: metropolitan France, French overseas territories and
departments (DOM-TOMs), United Kingdom, Ireland, Belgium, the Netherlands,
Spain, Greece, Cyprus, Luxembourg, Finland, Sweden, Denmark, Austria, Italy,
Portugal, Germany, Switzerland, Norway, Lichtenstein, Latvia, Lithuania, Czech
Republic, Estonia, Slovakia, Slovenia, Malta, Monaco, Poland, Bulgaria,
Hungary, United Arab Emirates,Roumania, Dubai . Deliveries will not be
made to hotels or ·
You
will be able to monitor your packages using a tracking number that will be
e-mailed to you when your order ships out. For the countries listed above
that are outside the European Union, you are responsible for payment of all
customs duties, taxes and other official charges as well as the costs of
carrying out the customs formalities required based on the import of products
into the country where delivery is
requested. ·
A
signature can be required upon the delivery of any
packages. ·
In
the territories listed above, deliveries will be made within a maximum of five
(5) business days from the placing of the order. To ensure these lead
times can be met, you should check that you have provided complete and accurate
information concerning the delivery address (such as, inter alia, road number,
building number, staircase number, access codes, names and/or interphone
numbers, etc.). Inaccurate information may result in longer delivery times or
re-shipments. In the territories listed above outside the European Union,
it is recalled that delivery may be delayed for so long as customs formalities
and duties have not been carried out or paid by you, and you agree to this. 6) Right of cancellation during cooling-off period: Customers
have a right of cancellation, without having to indicate the reasons for such
cancellation, within a cooling-off period of seven (7) clear days from receipt
of the products ordered. He can then
ask for the exchange of one or several received products. No refund will be
made. If an exchange does not manage to be concluded, it will be edited credit
note of the sum of the sent back product. The validity of the credit note is of
1 year as from its edition and can be used for a purchase on the Site or to the
shop Anna Kaszer, 16 rue de Turenne, 75004 PARIS (France). ·
Products
must be returned in perfect condition, complete (together with any accessories,
notice, warranty etc.), accompanied by a copy of the documents attached to the
order, to the following address: Anna
Kaszer – 16 rue de Turenne - 75004 PARIS ( ·
No
exchange will be made for products that are returned incomplete, damaged,
altered, deteriorated or soiled as a result of the customer. ·
Customers
are responsible for the cost and the safe return of the product. We recommend
that customers keep proof of the return, implying a return by registered letter
or by any other means which provides a record of the date of delivery. ·
Unless
you have opted for a product exchange (another size and/or another color), we
will refund you for the full price invoiced (cost of initial shipment included)
for the products returned, by crediting the credit card or the gift certificate
used by you, no later than thirty days following the date of exercise of the
right of cancellation. However, in case of partial exercise of the right of
cancellation covering only a portion of an order comprising several products, Anna
Kaszer will not be able to make a full refund of the shipping costs initially billed
to you. 7) Warranties: · Merchantability: Customers
are invited to ensure that the products delivered to them correspond to their
order. Any duly justified non-compliance of a product with its order should be
notified to Anna Kaszer by any means, such as by logging “Contact Us” section
of the Site, before being sent back to us in perfect condition and complete
(accessories, notice, warranty etc) and accompanied by a copy of the documents
attached to the order, to the following address: Anna Kaszer – 16 rue de
Turenne - 75004 PARIS (France). · Statutory warranties: Regardless
of any specific warranty terms extended to customers with the product
delivered, all Anna Kaszer products sold on the Site are subject to the
following statutory warranties: Article L.211-4 of the French
Consumer Code: “The vendor is required to deliver a product that complies
with the contract and shall be liable for any non-compliances existing upon
delivery. The vendor shall also be liable for non-compliances resulting from the
packaging, the assembly or installation instructions where the vendor is liable
under the contract for assembly/installation or where it was carried out under
the vendor’s responsibility.” Article L.211-5 of the French
Consumer Code: “To comply with the contract, the product must: 1. Be fit
for the use normally expected of an item of its type and, where appropriate:
correspond to the description given by the vendor and have all the qualities
presented to the purchaser by the vendor in the form of a sample or model; have
the qualities that a purchaser can legitimately expect given the public
statements made by the vendor, producer or his representative, in particular in
advertising or labeling; or 2. Have the characteristics defined by mutual
agreement by the parties or be fit for all special uses sought by the purchaser
which the vendor was made aware of and accepted." Article L.211-12 of the French
Consumer Code: “Legal action based on non-compliance is time-barred two
years after the delivery of the product.” Article L.211-13 of the French
Consumer Code: “The provisions of this section do not deprive the purchaser
of the right to bring an action on account of redhibitory defects as provided
for in Articles 1641 through 1649 of the Civil Code or any other action of a
contractual or extracontractual nature to which the purchaser is entitled under
the law.” Article 1641 of the Civil Code: “The
vendor is subject to the warranty against hidden defects in the sold product
rendering it unfit for its intended use, or which so impair such use that the
purchaser would not have bought it or would have paid a lower price, had the
purchaser been aware of the defect(s)”. Article 1648 (1) of the Civil Code: “The
action based on redhibitory defects must be brought by the purchaser within a
period of two years following discovery of the defect.” |
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